Greater Anglia rail passengers enjoy one of the most efficient delay compensation schemes in the UK, latest figures have revealed.
Greater Anglia closed over 326,000 claims between April and December 2018, 99.5% of which were dealt with within the 20 day target period, according to data from the Office more
A new collaborative approach to cutting delays on the railway has led to record punctuality on the Greater Anglia network, with just under 94 per cent of trains running on time last month – the best performance for six years
Since Greater Anglia and Network Rail launched their Every Second Counts more
Greater Anglia is investing in hi-tech equipment, that will routinely check the condition of its trains, to help boost performance.
Automatic Vehicle Inspection Systems (AVIS) are set to be installed at Orient Way and Southend Victoria sidings and will be able to measure damage and wear to wheels, more
More customers are satisfied with Greater Anglia – with improvements in punctuality sparking a big increase in satisfaction levels, according to an independent survey released today.
80 per cent of Greater Anglia customers are happy with their experience, the latest National Rail Passenger Survey more
The Essex and South Suffolk Community Rail Partnership has become the first in England to achieve accredited status from the Department for Transport.
The partnership, funded by train operator Greater Anglia, Essex County Council and other local organisations works to increase passenger numbers on more
Greater Anglia has cut down the time it takes for commuters to buy a season ticket with the launch of an exciting new innovation.
By upgrading its app to offer ‘Remote Ticket Download’, commuters who have one of the operator’s plastic Smart Cards can now collect their season tickets more